All the Faqs

Can I get a refund?

No, all tickets purchased on the SMAG Ticket are NOT refundable

I bought an incorrect type of tickets

If you buy a ticket at a reduced price (eg Child 0-17 years), but do not meet the criteria to access these conditions, you will simply pay the difference at the checkout.

I have not received any e-mails after the pur

Immediately after completion the order will receive an email with the order summary and the attached pdf ticket.

If you have not received the email yet, wait a few minutes and check the anti-spam box.

You can still download the ticket from the My Account page

How do I get the ticket after paying?

Immediately after payment, you can download the ticket from the order summary page.
The ticket will also be sent in pdf format to the address used at the time of purchase. If you do not receive the email immediately, check the anti-spam box.

In the future, you will be able to access your personal account by going to My Account and logging in. When you place your order, you are automatically registered and the login data is automatically sent to you by email (check the anti-spam box if you have not received any email).

Once logged in, you can see all your Orders and also download the purchased ticket from there. On the download page, however, you can download the Map if you have purchased it

How can I pay?

The site accepts all the circuits and all the cards. You can also pay with your Paypal and Stripe account